Communication is a frequently discussed aspect of a workplace culture. Investing in better internal communications is a key way for businesses to improve their employee engagement, retention and productivity. When we discuss communication within the business world, we often think of external communications. However, internal communications are equally as important. Good internal communication is vital to operate effectively as a business. Good internal communications seek to keep employees up to date with developments and announcements regarding the business. In turn, this creates a more inclusive culture within the company, and it also creates a more rewarding workplace for employees. This is because employees feel more valued, and by being included in the communications of the business they are reminded of their importance and their value within the business. In this article, we will explain why communication is an important attribute of a modern workplace, and why this is an attribute that all leaders and managers should seek to develop.
Good communication improves the confidence of members of staff, as communication improves the knowledge of staff members within the business. It also improves the confidence of staff members by improving working relationships within the organisation. Employees who feel included within the wider discussion of the business feel more valued and more important. When they are not included and not communicated with, they can feel unimportant and not valued within the organisation. This boost in confidence has a good effect on the motivation of employees. Staff are likely to feel more motivated to be productive if they feel that their work and their roles are valued.
By including communication within the workplace and engaging all employees within the organsation, employees learn more about their roles and what is needed from them, and they also learn more about the roles of other people within the business. When employees have a greater understanding of everyone’s roles within the business, the workplace has better cohesion, and departments work more closely together. This improves the overall productivity of the workplace.
Communication within the workplace improves the way teams work together. Teams that work well together do so through good communication between team members. Communication is at the centre of an effective team, as this allows team members to work together and problem solve more effectively. Open discussions, idea sharing and feedback between team members are the key features of an effective team. Teams that are able to communicate effectively
Employees that are regularly given feedback, both positive and constructive, are more likely to stay within the organisation for longer. Employees that are left to work in an isolated fashion don’t feel as valued within the business. They also don’t see a path of progression and as many opportunities to learn within their roles. Being in regular communication with employees ensures that they feel engaged and included within the organisation.
By improving communication between managers and the rest of the business, all employees work in unison and have the same understanding of projects. As a result, employees have more trust in their managers, and managers have more confidence in their employees to complete the projects and tasks to a high standard with minimal supervision. According to recent statistics, 69% of managers are uncomfortable communicating. This will result in lower productivity and less cohesion within the workplace. In order to improve management within a business, better communication is a key focus. By encouraging more face to face interactions and better communication within departments, the management of the business will improve. This will also improve the productivity and the success of the organisation.
Employees are more motivated and engaged when they are kept in the wider conversation with the rest of the business. Being informed in the leader’s decisions and kept up to date is an important way to increase the motivation on employees. By leaving them out of communications and keeping them out of the loop, employees can feel unimportant and unwelcome within the business, and this may lead to a reduction in motivation and productivity.
Communication is an essential attribute for a successful workplace. It forms the base of an effective organisation, and it is a key attribute that should be focused on in order to maximise the success of an organisation. At In Professional Development, we deliver a wide range of courses that are perfected for businesses across a multitude of sectors. Improving communication is a soft skill within the workplace that we cover on many of our professional training courses.To find out more about our courses, visit our Courses page, and click on the relevant course. Alternatively, or if you’d like more information before booking, email us at enquiries@inpd.co.uk, send us a message using the form on our Contact page, or call us on 0161 826 3139. We look forward to hearing from you and advising you on the right course for you.