Digital Skills Masterclass
A 1 day masterclass held at venues across the UK, this course is one of our Essential Business Toolkit Series.
Within the next two decades, 90% of jobs will require some level of digital proficiency, while the shortage of technical skills continues to grow.
This one-day course gives participants the skills and knowledge to confidently manage and transform key digital aspects across their workplace. Participants will be well equipped to understand key digital terminology, be able to challenge the “experts” that they work with, both internally and externally and be confident in their wider digital knowledge.
The Digital Skills Masterclass will give you the essential knowledge, skills and confidence to improve your performance as a manager, leader and team member.
Course Summary
1 Day
Delivery Method and Price:
Virtual Classroom:
Price on Enquiry
Face to Face Classroom:
Price on Enquiry
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About the Programme
This course is one of our Essential Business Toolkit Series. The course can be taken on its own or as part of the series. By attending this course, you will gain invaluable insights from industry experts in to new ways of working, innovative concepts and the latest theories that can be applied instantly on returning to your own organisation.
*Please note that some of the materials and objectives may be subject to change depending on discussions, activities and needs of the cohort upon reflection of delegate responses to the pre-programme questionnaires.*
Session 1
The day will cover the following elements:
Managing Information
- Find, manage, store and present digital information and content relating to employment securely
- Apply search terms to generate better results whilst searching for information
- Gather and organise information from different digital sources
- Organise information using files and folders
- Use storage, including the cloud, to store files, photos and other data
- Qualify information sources, evaluating their reliability and suitability for a purpose Synchronise information across different devices
- Make use of standard analytical tools in applications to better interpret information
- Follow business privacy and security policies when accessing systems and handling business information
Communicating
- Communicate, interact, collaborate, share and connect with others securely in a business context
- Use a range of contemporary digital media to communicate with others in business
- Set up and use email address books and contact lists. Use online video conferencing or direct messaging applications to communicate with others
- Select communication modes for different business interactions. Contribute to online networks and communities
- Use business etiquette when communicating. Share information securely with colleagues through the cloud
- Adopt professional approaches to using digital communications and social media
Transacting
- Purchase and sell goods and services and interact with financial systems whilst protecting personal and company data and respecting others’ privacy
- Create and maintain a secure online identity, recognising own digital footprint and the long-term impact of all online activity
- Make use of online learning resources (e.g. tutorials or videos)
- Apply the requirements of copyright and intellectual property rights when using online content. Use shared and cloud-based online digital applications
- Follow licensing guidelines, using only approved and licensed software applications
- Conduct business transactions safely and securely
Problem Solving
- Increase independence and confidence by solving business related problems and finding solutions using digital tools; identify malicious websites, links, pop-up windows and associated scams
- Can contact a helpdesk or seek online help to solve a problem
- Plan learning in basic digital skills by making use of available resources including online tutorials, FAQs and advice forums
- Keep up to date with digital developments in the work environment adopting new techniques to improve productivity in business
- Make use of online gallery sites to store and share images and video
- Use different multimedia formats according to purpose
- Seek support from approved sources and escalate security related issues
Whilst this programme is not linked to a formal qualification, it will contribute to delegate’s ongoing personal and professional development
Tom Robinson
Tutor
A versatile business leader having held 5 divisional MD roles and been Chief Sustainability Officer within a FTSE 250 plc, followed by 6 years as Chief Executive within a private, family-owned business. Now operating as a consultant and business advisor assisting organisations improve their performance.
Tom has been responsible for delivering projects and services to customers in both private and public sectors including communications, defence, retail, health and logistics. Businesses Tom has led include construction, facilities management, property development, architecture, vehicle and plant asset management, recruitment and training.
He has a track record of driving transformation and improvement and is driven by an enthusiasm for customer service and responsible business.
Tom is a member of the Advisory Board to the Lincoln International Business School.
Our dedicated In-House Training team can work with you to create a tailored training course that creates an optimal learning experience. Our bespoke built training programmes are designed around your needs and allow you to meet the specific requirements of your business.
Click here to view our In-House Training services.
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