On completion of this programme, delegates will:
- Develop self-awareness and an understanding of the interplay between personal emotions, thoughts, and behaviours.
- Have a greater awareness of why we behave the way we do and how to positively influence others.
- Learn how to regulate and manage emotions in a professional setting, and when working under pressure
- Identify the link between Emotional Intelligence and stress management, and how to develop personal resilience.
- Learn how to empathize with others and understand their emotions.
- Practice advanced effective communication skills to build strong relationships.
- Learn tools and techniques to manage emotional states to improve performance.
- Engage with concepts from positive psychology.
- Enhance leadership abilities through the application of emotional intelligence.