On completion of this programme, delegates will:
- Be able to assess and improve their personal leadership style, recognising strengths and areas for development.
- Differentiate between leadership and management roles and apply the appropriate approach based on the situation.
- Learn strategies to develop strong, collaborative relationships with team members and colleagues, enhancing team dynamics.
- Understand key drivers of motivation and use techniques to inspire and engage their team to achieve higher performance.
- Be equipped to evaluate team performance, implement development plans, and cultivate a high-performing team environment.
- Develop skills to facilitate effective team communication and resolve conflicts constructively, promoting team harmony.
- Learn how to manage time and how to prioritise
- Be able to plan and lead meetings that are well-organised, focused on objectives, and conducive to productive outcomes.
- Be able to manage team absence, conduct successful interviews, provide and receive constructive feedback, and plan for future organisational needs.