Managing Excellence in Processes and Projects Module
Duration – 2 days. Module 4 of Executive Mini MBA Programme (PGCert*)
Overview
A 2 day module held at venues across the UK, this course reflects current practice in Managing Processes and Projects and allows delegates to develop, explore and expand their high-level understanding. Delegates will engage in a range of group and individual workshop activities where role play, scenario setting, thought leadership activity and didactic learning will take place.
They will develop awareness for the best use of resources, understand the need to innovate and optimise performance and manage excellence. Strategic and operational improvement planning and delivery will encompass a range of current thinking and tools to leverage improvements in customer satisfaction, product and service improvement.
This module is centred on the core belief that it is important that our delegates ensure all learnings are passed on to improve future projects. Lessons need to be recorded, acted upon and embedded into ways of working that become repeatable in the organisation. When necessary, changing the way you operate means the same mistakes will not be made again and this – along with repeating the methods that have been successful – is a better building block for future project success.
No upcoming courses available.
Learning objectives
- Knowledge of how the principles of Lean Six Sigma are applied to deliver meaningful change;
- An understanding of how to identify opportunities to remove waste from processes;
- The ability to use visual management to monitor performance;
- Possession of a range of models to apply in the workplace;
Tutor
Tim Evans -
Tim is an experienced coach and training development professional of 15 years working in behavioural change, personal development and organisational effectiveness. Operating at all levels of seniority with probity from c-suite through to delivery teams, customer service and sales teams, his focus is on building trust through consistent and supportive challenge of individuals to define and exploit their true purpose and potential.
Tim has a diverse range of skills enabling him to deliver considerable savings in efficiency and staff productivity. With first hand expertise in developing systems in the education sector, he is able to provide teams with the ability to apply strong leadership, improve job satisfactions and engagement, increase customer experience and achieve organisational KPIs.
Tim has experience building a rapport through a wide range of recognised business development and coaching methods – he helps clients to develop a deep understanding of their current practices and challenge their habits and beliefs to become more effective and fulfilled in their working lives.
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