Through interactive presentations and open discussion, the facilitators will deliver a thought-provoking session, providing you with the key information, details and facts needed in an engaging and memorable environment:
On completion of this module, delegates will:
- Understand the differences between leadership and management
- Recognise the tension between managing and leading, and how to adapt appropriate behaviours
- Be able to identify their priorities, and utilise their time effectively
- Identify the key facets of emotional intelligence using the Goleman model
- Select appropriate leadership approaches in line with different situations and individuals
- Use appropriate approaches to maintain the motivation of their teams
- Better utilise the strengths that individuals bring to their team-working
- Analyse team development opportunities and lead these teams more effectively