On successful completion of the course, participants will have learned how to:
- Synchronise their role with that of the executive and provide effective support
- Set priorities, managing their role and career to meet executives’ needs
- Gain a greater understanding of the executive mind set and corporate objectives
- Handle stakeholders and their importance to the PA role
- Develop relationships throughout the organisation
- Understand the importance of emotional intelligence at work
- Understand verbal and non-verbal communication and negotiating skills
- Adopt different questioning styles
- Obtain an enhanced ability to influence others
- Delegate, multi-task effectively and take the initiative
- Address management theory and styles of management
- Understand the role of social media in the modern executive arena
- Address process and project management
- Work with key functions such as finance and human resources