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What is a Chief Information Officer and What Do They Do?

The term CIO, or Chief Information Officer, is used in technology-dependant organisations for the executive who is accountable for the management and delivery of business systems, technology and information. It is often seen as a hybrid role, combined with areas of responsibility such as business process and change management.

It is the CIO's job to innovate, collaborate, balance the IT budget and motivate IT staff. The position differs from an IT Director or traditional IT Manager because it carries Board level accountability, often accompanied with a wide influence over internal issues.

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Learning Outcomes

Attendance on the ‘Role of the Chief Information Officer’ will help you become a future leader, providing the knowledge and skills to develop, implement and proactively lead and manage your organisation’s digital transformation.

On successful completion of this course, delegates will understand how to:

  • develop and implement a company’s IT and digital strategies and policies, including objectives and strategies for the IT department
  • select and implement suitable technologies to streamline all internal operations and help optimise strategic benefits
  • design and customise technological systems and platforms to improve customer experience
  • plan the implementation of new systems and provide guidance to IT professionals and other staff within the organisation, while retaining control of the company’s IT systems
  • approve purchases of technological equipment and software and establish partnerships with IT providers
  • oversee the technological infrastructure (networks and computer systems) in the organisation to ensure optimal performance
  • direct and organise IT-related projects
  • monitor changes or advancements in technology to gain competitive advantage
  • analyse the costs, value and risks of information technology, to advise management and suggest actions
  • lead and motivate a successful organisation and perform effective change management
  • build and maintain a successful management team
  • understand and apply good IT governance

in>House learning

Let us run this course for you at a location and at a time that suits your needs.