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The Business Case
Organisations with Good Staff Engagement had:
- Better productivity
- Better customer loyalty
- Better safety records
- Reduced absenteeism
When compared to organisations who score poorly for Staff Engagement
*based on a meta-analysis of employee engagement, with an overall sample size of 200,000 people, Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002) looking at business outcomes between companies that fell into the top 25% of employee engagement, and companies that fell into the bottom 25% of employee engagement.
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Values
Innovation
Accessibility
Collaboration
Impact
Integrity
Engagement Surveys
Our engagement surveys are built on research, can be tailored to meet specific needs and can help senior teams pinpoint the actions required to have maximum positive impact on engagement and return on investment.
Repeating surveys over a period of time can track and evidence improvement, or impact of different projects and initiatives.
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Organisations with good staff engagement had:
- Better productivity
- Better customer loyalty
- Better safety records
- Reduced absenteeism
Step One
The first step in the process of investing in engagement is to establish a picture of the current state of play - your baseline, and foundation to work from.
Values
Innovation
Accessibility
Collaboration
Impact
Integrity
Climate Surveys
Employee climate surveys are snap shots of employees' perceptions and perspectives of an organisation, division, business unit or team. Whilst engagement surveys focus on the bigger picture, climate surveys seek to answer the question: ‘How does it feel around here right now?’
Climate surveys are valuable tools during times of turbulence and change, helping senior leadership teams gather quick and actionable insights during periods of rapid transition, growth or uncertainty.
The outputs of climate surveys can help with the prioritisation of resources, provision of support, or quick course corrections and, as they are quick and easy to deploy, can be repeated frequently to track the impact of changes as they happen.
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Innovation
Accessibility
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Impact
Integrity
Organisational Network Analysis
In both of our research and practical consulting experience, organisations rarely work according to the organisational chart. The informal web of communication, decision making and resource sharing that exists across a division or whole organisation explains how things really happen. It also highlights who the lynchpins are and who is on the periphery and not as included as they should be.
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Values
Innovation
Accessibility
Collaboration
Impact
Integrity
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What can be done?
Change and Restructure
The clarity and insights uncovered by network analysis can help inform change projects and organisational design, making it easier to establish future structures that position employees where they can deliver the most impact.
Optimisation and Efficiency
Network analysis can show which individuals, teams and departments are interacting to get work done. This allows for more informed resource allocation and governance.
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Values
Innovation
Accessibility
Collaboration
Impact
Integrity
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