William McKee, Executive Coaching Director

Starting out as a civil engineer responsible for large infrastructure projects, William became fascinated with the people side of business. Now a qualified business psychologist and executive coach, he aims to bring a refreshingly practical approach to culture, people and performance. Over the last 12 years, he has worked with leaders and managers in organisations like British Airways, the Met Office, Bombardier, the NHS and multiple local authorities. He also spent time supporting SMEs and start-ups, as well as working in the Middle East with one of the world’s largest food producers. As a result, he can relate to a wide range of people and organisational contexts.

Credentials:

• Member of the International Coaching Federation (ICF) and holds the Associate Certified Coach (ACC) credential
• Lecturer with Henley Business School, teaching on its Professional Certificate in Executive Coaching (PCEC) programme
• Holds a Team Coaching Certificate from the Academy of Executive Coaching (AoEC)
• Holds a certificate in Nancy Kline’s Time to Think coaching method
• Recently interviewed for the book Coaching with Research in Mind on utilising psychometrics with coaching, as he aims to strike a balance between practical ‘rules of thumb’ and the latest evidence-based research

James Willerton, Executive Coaching Director

James is a strategy and delivery consultant, specialising in leadership and management and coaching & mentoring performance. James started out in executive recruitment and he has supported multiple SME organisations as a strategic business adviser. James is also a leading coach on our CMI Level 7 - Coaching and Mentoring Development Programme.

Caroline Griffiths, Executive Coach

Since starting her career at Mars, Inc. in 2000, Caroline has always been people-focused and built lasting relationships, reputation, and trust based on her principles of professionalism, integrity, and honesty. Having lived and worked abroad in diverse cultures and complex environments, she can relate to many of the challenges her clients face. The bulk of her corporate life was in HR, Learning & Development and Digital Learning. Over the last six years as Director of CRe8learning Ltd, she has partnered with global clients in Retail and Defence and currently works as a Learning & Leadership Development Consultant, Facilitator, and ICF accredited coach. Caroline is also lead coach for an award-winning non-profit organisation on a mission to cancel the culture of silence on harassment and bullying in our workplaces. 

Caroline is an intuitive and results-oriented coach providing a safe, non-judgemental space for individuals to explore and move towards desired goals. She supports her clients to focus on what truly matters to them and provides a practical alignment to their working environment. Caroline uses a combination of observation, questioning, listening and feedback to create conversations rich in insight and learning and gives a focus and attention that enables the learner to develop a greater awareness and appreciation of their own circumstances. 

Priya Hunt, Executive Coach

Priya has a Professional Certificate in Coaching (Executive Coaching), an MSc with distinction in Coaching for Behavioural Change, as well as a Coaching Diploma from the International NLP Trainers Association. She is currently also conducting doctoral research in the coaching and leadership space with Henley Business School. She holds a Senior Practitioner accreditation from the European Mentoring & Coaching Council (EMCC) and is an Associate Certified Coach with the International Coach Federation.

With 30 years of corporate experience, working internationally across 84 countries and in 3 different industries (Airlines, Telecommunications, and Utilities). She is passionate about transforming customer experience through people and has led large transformation programmes in the UK and globally in British Airways, BT, and Thames Water.

Priya began her career as a Freelance Software Programmer before moving into British Airways in various roles including Area IT & Distribution Manager, Asia and the Pacific and Lead Programme manager for customer transformation. During this period, Priya led the IT strategy and support of over 200 airline offices across Africa, Asia and the Pacific region, design and implementation of the airlines global contact centre strategy and the design and approval of a programme for service transformation impacting 20,000 front-line colleagues to improve BA’s brand position internationally.

On completing her MBA with distinction from Warwick Business School, Priya moved to BT as part of their senior talent programme. As General Manager of Customer Experience, Priya led a team of process design and change delivery managers to introduce new concepts into service in Broadband, Voice and Cross-product space for Consumer, delivering ~50 new product changes across a 10m customer base driving up customer experience and revenue while reducing costs, previously running a team of business improvement consultants to deliver better customer experience and improve efficiency in Consumer Sales and Service, working across a number of UK and offshore sites.

Following 8 years at BT, Priya moved to take a similar role at Thames Water before becoming a Non-Executive Director at Royal Berkshire NHS Foundation Trust and moving into full time consultancy.

Now working for InPD as an Executive Coach and Consultant, Priya is well placed to use her experience and insight from directorships, boards, organisational culture change projects, particularly around inclusion and diversity, to help leaders grow and appreciate systemic contexts and how self relates to the wider organisation.