General Practice Manager Development Programme – CMI Level 5

On completion of this programme, you will:

• Demonstrate confidence in managing, coaching, and developing multi-disciplinary teams and individual colleagues
• Demonstrate leadership skill, presence, and self-awareness in a senior position within primary care
• Understand your own working preferences, strengths, and weaknesses, and how to most effectively utilise strengths
• Consider your own underpinning motivations, values and belief, and how these personal factors influence your leadership approach
• Demonstrate with certainty and clarity, the connection between accountability, visible leadership behaviour, and a high-performing, just culture within primary care
• Analyse the role of emotional intelligence in leading, motivating and engaging with a diverse range of colleagues
• Examine approaches to sensitively handle challenging conversations, conflict, and differing perspectives. Be able to mediate between and resolve complex situations
• Become an evidence-based practitioner, and engage with research and evidence in decision making, and management within primary care
• Coach and mentor colleagues to enhance performance and build trust and confidence in the practice team
• Examine key, topical, drivers for change in primary care, and how they relate to the GP practice in question
• Examine how iterative, agile principles can help define solutions, and create a methodology for data-driven improvement to develop a strategic advantage
• Examine the impact of change and utilise a variety of change management tools to support others through change
• Enhance resilience and awareness of the needs of others, the impact of stress for those in high pressure roles, and how to lead with compassion