150+ Courses
Lorem ipsum dolor sit amet
Organisational Development & Design Programme – NHS Central East ICB
Company Profile
How Catherine Jackson, Workforce Transformation Lead for Neighbourhood Health at an ICB, strengthened her approach to organisational development through our Organisational Development & Design Programme
Company Overview
An Integrated Care Board (ICB) is an NHS organisation responsible for planning and managing local health services, working with partners across health, social care and the wider community. The organisation helps coordinate services around local population needs, supporting more joined-up care and long-term improvements in health outcomes.
What challenge/s were you looking to address?
Catherine wanted to feel better equipped to manage the organisational development side of the transformation work she leads. This was particularly relevant as her organisation prepared for large-scale changes in how health and care services are organised around neighbourhood health.
“I wanted to feel better equipped to tackle the OD side of transformation”
What was the solution you opted for?
Having completed her Level 7 ILM Executive Coaching qualification in 2025, Catherine saw the Organisational Development & Design Programme as a natural next step. It offered an opportunity to formalise the knowledge and experience she had built throughout her public sector career.
“It felt like the ideal next step in formalising my knowledge and skills”
What was the approach to the training?
The tutor took a flexible, discussion-led approach, adapting the time spent on topics according to the group’s interests and experience. This created valuable opportunities for participants from different sectors to share ideas, reflect on practice and learn from one another.
“The tutor was really flexible in her approach”
What value did InPD bring?
The programme introduced Catherine to practical tools and new perspectives she could apply directly to her transformation work. Exercises such as the Culture Web and DECIDE framework were particularly relevant to her work creating new teams across organisational boundaries.
“The Culture Web exercise was particularly useful for the work I’m about to undertake”
What were the 3 key takeaways that the training impacted you and your organisation?
Learning from different sectors
Sharing experiences with participants from a range of sectors introduced Catherine to new ideas, theories and approaches she could explore further.
Practical tools for change
The Culture Web and DECIDE framework provided practical ways to understand organisational challenges and consider them from different perspectives.
The importance of storytelling
The programme reinforced the value of putting people at the centre of organisational change and using real experiences to demonstrate impact.
“The impact becomes much clearer when you bring it back to a person’s experience.”
View more details on our Organisational Development & Design Programme
See more of our case studies…
CMI Level 7 Certificate in Strategic Management and Leadership Practice – NHS Blood and Transplant
NHS Blood and Transplant (NHSBT) plays a vital role in saving and improving lives by providing safe…
Find out more
Director Development Accelerator Programme – Lexica
Lexica is a leading specialist consultancy, supporting international and UK-based health and life sciences organizations with the…
Find out more
Leadership Coaching and Mentoring Development Programme – UCB Pharma
UCB is a global biopharmaceutical leader focused on delivering innovative solutions for neurological and autoimmune conditions. By…
Find out more
Director Development Programme: Clancy Consulting
Clancy Consulting are a specialist multi-disciplinary engineering consultancy working nationally to deliver industry-leading engineering services and creative…
Find out more
15000+ Delegates
Lorem ipsum
100+ Excellent Reviews
Lorem ipsum dolor sit amet